Shipping Information

🚚 Free Worldwide Shipping

We offer FREE worldwide shipping on all Maison Margiela glasses orders. No minimum purchase required. Your luxury eyewear will be carefully packaged and shipped directly from our Beverly Hills boutique to your doorstep.

📦

Standard Shipping

Reliable delivery with full tracking. Perfect for non-urgent orders.

FREE

⚡

Express Shipping

Fast delivery for when you need your glasses quickly. Priority handling included.

$25 USD

🎯

Premium Rush

Ultra-fast delivery with signature confirmation. Next business day in select cities.

$50 USD

🌍 Delivery Times by Region

All delivery times are estimated and calculated from the date of dispatch. Orders are typically processed within 1-2 business days.

Region	Standard Shipping	Express Shipping	Premium Rush
United States	3-5 business days	1-2 business days	Next business day
Canada	5-7 business days	2-3 business days	1-2 business days
Europe (EU)	7-10 business days	3-5 business days	2-3 business days
United Kingdom	7-10 business days	3-5 business days	2-3 business days
Australia & New Zealand	10-14 business days	5-7 business days	3-4 business days
Asia (Japan, Singapore)	8-12 business days	4-6 business days	2-4 business days
Rest of World	12-21 business days	7-10 business days	5-7 business days

📋 Order Processing

Our dedicated fulfillment team ensures every order receives premium attention:

Order Verification: All orders are verified within 2-4 hours of placement
Quality Check: Each pair of glasses undergoes thorough inspection
Premium Packaging: Luxury presentation box with protective materials
Dispatch: Orders ship within 1-2 business days (Monday-Friday)
Weekend Orders: Placed Friday evening to Sunday are processed Monday

📱 Real-Time Tracking

Stay informed every step of the way with our comprehensive tracking system:

1

Order Confirmed

Receive instant confirmation email with order details

2

Processing

Your glasses are prepared and packaged with care

3

Shipped

Tracking number provided via email and SMS

4

In Transit

Real-time updates as your package travels

5

Delivered

Confirmation when your glasses arrive safely

🛡️ Secure Packaging & Insurance

Every Maison Margiela glasses order includes premium protection:

Luxury Presentation: Authentic Maison Margiela branded packaging
Protective Case: High-quality hard case included with every pair
Shock Absorption: Custom foam inserts prevent damage during transit
Weather Protection: Waterproof outer packaging for all conditions
Full Insurance: All shipments insured for their full value
Signature Required: Delivery confirmation for orders over $500

🚨 Customs & International Shipping

We handle all international shipping requirements to ensure smooth delivery:

Customs Documentation: All paperwork completed accurately by our team
Duties & Taxes: May apply based on your country's regulations
DDP Service: Delivery Duty Paid available for EU customers
Restricted Items: We comply with all international shipping regulations
Local Partners: Work with trusted carriers in each region

Important International Shipping Notes

Customs delays may extend delivery times beyond our estimates
Import duties and taxes are the responsibility of the recipient
Some countries may require additional documentation for luxury goods
Address accuracy is crucial - incorrect addresses may result in delays
Weekend and holiday deliveries may not be available in all regions
Remote or rural areas may require additional delivery time

❓ Shipping FAQs

Q: Can I change my shipping address after placing an order?
A: Address changes are possible within 2 hours of order placement. Contact our customer service immediately.

Q: What if my package is lost or damaged?
A: All shipments are fully insured. We'll immediately process a replacement or refund if any issues occur.

Q: Do you ship to P.O. Boxes?
A: For security reasons, we only ship to physical addresses. P.O. Box delivery is not available.

Q: Can I expedite an already placed order?
A: If your order hasn't shipped yet, we can upgrade your shipping method. Additional charges may apply.

Q: What if I'm not home for delivery?
A: Our carriers will attempt delivery 2-3 times. You can also arrange pickup at a local facility.