Terms & Conditions

Welcome to Maison Margiela Glasses. By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and customers who access or use our service.

If you do not agree with any part of these terms, you must not use our website or services. Your continued use of our website constitutes acceptance of these terms.

Maison Margiela Glasses is operated by our authorized retail partner located at:

Address: 2847 Rodeo Drive, Beverly Hills, CA 90210, United States

Email: [email protected]

Business Hours: Monday - Friday: 9:00 AM - 6:00 PM PST, Saturday - Sunday: 10:00 AM - 5:00 PM PST

We are an authorized retailer of premium designer eyewear, specializing in Maison Margiela and Gentle Monster collections.

All products sold on our website are 100% authentic designer eyewear. We guarantee the authenticity of every item we sell, including:

• Maison Margiela glasses and sunglasses
• Gentle Monster collaboration pieces
• Limited edition and exclusive releases
• Prescription and non-prescription eyewear

Product images, descriptions, and specifications are provided for informational purposes. While we strive for accuracy, slight variations in color or appearance may occur due to lighting and display settings.

All prices are displayed in USD and include applicable taxes unless otherwise stated. We reserve the right to modify prices without prior notice, but any changes will not affect orders already confirmed.

Accepted Payment Methods:

• Visa and Mastercard credit/debit cards
• PayPal (including PayPal Credit)
• Apple Pay and Google Pay
• Bank transfers for orders over $1,000

Payment is processed securely through encrypted channels. Your payment information is never stored on our servers. All transactions are processed in real-time, and order confirmation will be sent within 24 hours.

We offer worldwide shipping with various delivery options:

• Standard Shipping: 5-7 business days (USA), 7-14 days (International)
• Express Shipping: 2-3 business days (USA), 3-5 days (International)
• Next Day Delivery: Available for select US locations

Shipping costs are calculated at checkout based on destination and selected method. Free standard shipping is available for orders over $300 within the continental United States.

International customers are responsible for customs duties, taxes, and import fees that may apply in their country.

We offer a 30-day return policy for unworn, undamaged items in their original packaging. To be eligible for return:

• Items must be in original condition with all tags and packaging
• Prescription eyewear cannot be returned unless defective
• Custom or personalized items are non-returnable
• Return shipping costs are the customer's responsibility unless item is defective

To initiate a return, contact our customer service team with your order number. We will provide a return authorization number and detailed instructions.

Refunds are processed within 5-10 business days after we receive and inspect the returned item.

All eyewear comes with manufacturer warranty against defects in materials and workmanship:

• Maison Margiela: 24-month warranty
• Gentle Monster: 12-month warranty
• Warranty covers manufacturing defects only
• Normal wear and tear, damage from misuse, or accidents are not covered

If you receive a defective item, contact us immediately. We will arrange for replacement or full refund, including shipping costs both ways.

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Maison Margiela Glasses or its content suppliers and is protected by copyright laws.

Brand names, trademarks, and logos including "Maison Margiela" and "Gentle Monster" are the property of their respective owners. We are authorized retailers but not affiliated with or endorsed by these brands directly.

You may not reproduce, distribute, or create derivative works from any content on this website without express written permission.

We respect your privacy and are committed to protecting your personal information. Our privacy practices include:

• Secure storage of customer data using industry-standard encryption
• No sharing of personal information with third parties for marketing
• Use of cookies to enhance user experience
• Compliance with GDPR, CCPA, and other applicable privacy laws

For detailed information about how we collect, use, and protect your data, please review our Privacy Policy.

To the fullest extent permitted by law, Maison Margiela Glasses shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use or inability to use our website or products
• Delays or errors in delivery
• Loss of data or profits
• Any other commercial damages or losses

Our total liability for any claim shall not exceed the amount you paid for the specific product giving rise to the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.

These Terms and Conditions are governed by the laws of the State of California, United States, without regard to conflict of law principles.

Any disputes arising from these terms or your use of our website shall be resolved through:

• First, good faith negotiation between parties
• If unresolved, binding arbitration in Los Angeles County, California
• Arbitration shall be conducted under the rules of the American Arbitration Association

You agree that any legal action must be commenced within one year of the cause of action arising.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website with an updated "Last Modified" date.

We will notify customers of significant changes via:

• Email notification to registered users
• Prominent notice on our website homepage
• Pop-up notification upon next visit

Your continued use of our website after any modifications constitutes acceptance of the updated terms. If you do not agree to the changes, you must discontinue use of our services.